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Common Errors

Error / message Likely cause What to do
Permission denied Missing role Assign correct User Roles
Receipt not found Date filter too narrow Widen date range in Fees → Receipts
Cannot edit attendance Month locked Admin unlock — Attendance
Login failed Wrong tenant URL or password Confirm school subdomain; reset password
Duplicate admission Student already exists Search existing profile; use transfer
Marks exceed maximum Score > exam max Correct value or update schedule max marks